Privacy Policy

Welcome to Heel’d! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how SPORT SCIENCE PODIATRY PTY LTD (trading as Heel’d, referred to as “Heel’d,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our website located at https://heeld.org/ (the “Service”). By accessing or using the Service, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information When you use our Service, we may collect certain personal information from you, such as:

  • Name
  • Email address
  • Postal address
  • Phone number

Payment Information We do not collect or store any payment information directly. All payment transactions are processed securely through our payment gateway provider, AirWallex. Please review AirWallex’s Privacy Policy for information on how they collect, use, and protect your payment information.

Usage Data We may also collect information about how you interact with our Service, including:

  • Log files
  • Device information
  • Usage patterns

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining the Service
  • Processing transactions
  • Communicating with you
  • Improving our products and services
  • Personalising your experience
  • Complying with legal obligations

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as:

  • Payment processors
  • Shipping and delivery providers
  • Marketing and advertising partners

We may also disclose your information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Data Security

We take the security of your information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@heeld.org.

Business Information

  • Legal Entity Name: SPORT SCIENCE PODIATRY PTY LTD
  • Trading Name: Heel’d
  • Business Address: 22 Melbourne Street, North Adelaide 5006, Australia
  • Countries of Operation: Singapore, Hong Kong
US SizesEU SizesUK SizesInchesCm
6395.59.2523.5
6.53969.524.1
7406.59.62524.4
7.540-4179.7524.8
8417.59.937525.4
8.541-42810.12525.7
9428.510.2526
9.542-43910.437526.7
1043-449.510.562527
10.543-44.51010.7527.3
1144-4510.510.937527.9
11.544-451111.12528.3
1245-4611.511.2528.6
1346-4712.511.562529.4
1447-4813.511.87530.2
1548-4914.512.187531
Men's Sizing
USUKEUCM
433622.5
4.53.53723
5437.523.5
5.54.53824
653924.5
6.55.539.525
764025.25
7.56.540.525.5
8741.526
8.57.54226.5
9842.527
9.58.543.527.5
1094428
10.59.544.528.25
11104528.5
11.510.54629
121146.529.5
12.511.54730
13124830.5
1413.54931
151450.532
161551.533
17165334
Women's Sizing
USUKEUCM
5.53.53622.5
643723
6.54.537.523.5
753824
7.55.53924.5
8639.525
8.56.54025.25
9740.525.5
9.57.541.526
1084226.5
10.58.542.527
11943.527.5
11.59.54428
121044.528.5
13114629

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